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MVCAC

Mosquito and Vector Control Association of California

2021 Annual Meeting Presentation Resources

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Levy Sun

Automation of Biting Back: Save time and nurture sustainable grassroots community-level interventions 

Results:
  • Automation saved 15 minutes to intake and onboard each participant
  • Automation reduced the cost of supporting the Bite Back Program by 94% or nearly $19,000
  • Unintended outcome: If an agency closure occurs due to COVID-19, automation will continue running and onboarding people without the need for staff to be present.
  • [Update] Reduced service request load for "hotspot" areas by having Operations triage residents' needs and diverting them to Communication.
Resources referenced in presentation:
Automation flowchart [PNG]Presentation File [PDF]

Automation tools used:

  • Zapier
  • Monday.com
  • Mailchimp
  • Acuity Scheduling

 

Contact Levy
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