MVCAC
Mosquito and Vector Control Association of California
2021 Annual Meeting Presentation Resources
Scroll down to find the presenter resource you wish to view.
Levy Sun
Automation of Biting Back: Save time and nurture sustainable grassroots community-level interventions
![Bite Back Neighborhood logo](https://streamline.imgix.net/f82be683-a93a-4b4f-adbe-ac41ac4c300e/202055d0-d970-481d-becb-5e5845d0bffe/BBNC.jpg?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=ef537ebc38d2378100e41bdbc4568775)
Results:
- Automation saved 15 minutes to intake and onboard each participant
- Automation reduced the cost of supporting the Bite Back Program by 94% or nearly $19,000. Total cost of the tools is $1,205 per year!
- Unintended outcome: If an agency closure occurs due to COVID-19 or if staff is out sick/vacation, automation will continue running and onboarding people without the need for staff to be present.
- [Update] Reduced service request load for "hotspot" areas by having Operations triage residents' needs and diverting them to Communication.
Resources referenced in presentation:
Automation flowchart [PNG]Presentation File [PDF]Check out the Bite Back Program website!
Automation tools used
- Monday.com-$468/year
- Zapier -$239/year
- Mailchimp -$120/year
- Acuity Scheduler -$378/year
Total cost per year: $1,205
All of these service are used in different programs of our department. If I had to estimate, the Bite Back Program probably makes up 50% of the total use of the programs.
Contact Levy